Privacy Policy

Zoo WV Privacy Policy

Effective Date:  October 20, 2025

At Zoo WV, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.zoowv.org] (the "Site"). Please read this policy carefully. By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information in the following ways:

a. Information You Provide to Us

Name

Email address

Phone number

Billing and shipping information (for donations, ticket purchases, etc.)

Any additional information you voluntarily provide via contact forms or newsletter sign-ups.

b. Information Collected Automatically

When you visit our Site, we may automatically collect:

IP address

Browser type

Device type

Pages visited

Time spent on the site

Referring website

This information helps us understand how visitors use our website and improve our services.

2. How We Use Your Information

We may use your information to:

Process donations, ticket purchases, or merchandise orders

Send email updates, newsletters, and promotional content (with your consent)

Respond to inquiries and customer service requests

Improve our website’s content, layout, and user experience

Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Trusted service providers who assist with website operations (e.g., payment processors, email platforms)

Law enforcement or government agencies when required by law

In the event of a business transfer, such as a merger or acquisition

4. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet is 100% secure.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal information.

7. Children's Privacy

Zoo WV does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

8. Your Rights and Choices

Depending on your location, you may have the right to:

Access the personal information we hold about you

Request corrections or deletions of your personal data

Opt out of marketing communications

To exercise these rights, please contact us at [insert email address].

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Zoo WV
info@zoowv.com